Help us break the silence.
Hearing loss and Tinnitus are two of the top
service-connected disabilities for veterans1
Hamilton® CapTel® 2400i
Better conversations. Better connections.
Hearing-related issues affect millions of veterans. That can lead to other problems, like feelings of isolation and depression. Additionally, hearing loss can often be overshadowed by other service-connected disabilities such as PTSD (Post-Traumatic Stress Disorder), TBI (Traumatic Brain Injury) and more. This is why we’re honored to present the Heroes With Hearing Loss® program.
Heroes With Hearing Loss provides veterans with viable solutions for managing hearing loss and related conditions. Our mission is to keep veterans connected with their families, friends, and support networks, strengthening the important relationships that keep them healthier and happier.
Research and Resources
- How Live Conversations (Vs. Texting) Can Make You Healthier!
Research reveals that live conversations (as opposed to texting or emailing) are an important factor in helping combat social isolation. - Talking to Your Veteran about Hearing Loss
If you have a loved one who is a former service member with untreated hearing loss, talking to your veteran about hearing loss may seem daunting. - A Resource Guide For Veterans With Hearing Loss
Check out this detailed guide to resources and services available for veterans with hearing loss, created to help them mitigate the effects of this condition.
The silence after service can be deafening
Heroes With Hearing Loss® is about reconnecting veterans with the people who are most important in their lives. We accomplish this by providing information and lifestyle-focused solutions that minimize the impact of hearing loss.
Subscribe Now
If you are navigating the daily challenges of hearing loss, Heroes With Hearing Loss offers the tools, resources, and technology veterans need for clearer conversations, stronger connections, and healthier lives.
Sponsored By Hamilton CapTel
Hamilton® CapTel® is provided by Hamilton Relay, a pioneer of Telecommunications Relay Services (TRS) since 1991 – serving those who are deaf, hard of hearing, deaf-blind or have difficulty speaking. Hamilton CapTel is dedicated to making phone conversations simple and accessible for individuals with hearing loss. The Heroes With Hearing Loss program, provided by Hamilton CapTel, is an expression of appreciation and gratitude to those who have served our country.
Real Solutions For Hearing Loss
Captioned telephones work like any traditional phone with one key difference: Users can read captions of what’s being said to them directly on the built-in display screen. Captioned telephone solutions are available at no cost for any veteran with hearing loss, regardless of how or when the hearing loss occurred. These benefits are entirely independent of the VA and do not require a VA disability rating.
Fast, accurate captions
on every call
Advanced speech recognition software is used to process calls. In some instances, a live Captioning Assistant (CA) may help generate captions of what’s said.
Anytime, English
or Spanish
Hamilton CapTel is available in English and Spanish 24 hours a day, seven days a week.
Every call is
100% confidential
All calls remain strictly confidential, as required by law. Hamilton CapTel is NOT permitted to disclose information or retain any records, documents or recordings of any conversation.
For Veterans Service Officers
As a Veterans Service Officer, you play a critical role in connecting veterans with the resources they need. If you’re working with a veteran who struggles to hear clearly on the phone, Hamilton CapTel’s Captioned Telephone Service is a no-cost solution you can help them access today. Place an order on behalf of your veteran and help remove a barrier to better communication.
References
- “Veterans Benefits Administration Annual Benefits Report: Fiscal Year 2024,” U.S. Department of Veterans Affairs, 2024
- Hearing Loss by the Numbers,” Hearing Loss Association of America
- Jinwei Hu, Jane Xu, et al., “The Correlation of the Tinnitus Handicap Inventory with Depression and Anxiety in Veterans with Tinnitus,” National Library of Medicine, Nov 2015