With the current global effect of coronavirus (COVID-19), Hamilton recognizes the importance of staying connected with family, friends, colleagues and businesses – now, more than ever. Given the widespread recommendation of social distancing, the ability to communicate over the telephone is critical. We continue to provide relay and captioned telephone services to our customers with our call processing continuing to be fully operable and available 24/7.
If you should experience a delay, please stay on the line. Your call will be routed to a Communication Assistant (CA) as soon as one becomes available. As the current situation continues to evolve, we will keep you updated and informed of any changes – please know that our Customer Care reps are also available to answer questions you may have.
We appreciate your patience and understanding and we are incredibly grateful for your support. We extend positive thoughts for health and safety for you and yours.
Hearing loss impacts 60% of veterans of recent conflict1
The silence after service can be deafening.
Heroes With Hearing Loss® is about reconnecting veterans with the people who are most important in their lives, including their families, friends, colleagues, communities and healthcare professionals. We accomplish this by providing lifestyle-focused solutions and information that minimize the impact of hearing loss.
Become a part of our community of veterans, their families, and Veterans Service Officers and get access to:
Life after serving in the military brings a host of challenges and it can be difficult for veterans and their families to adjust—even with Veterans Service Officers working tirelessly to support them, resources are often limited.
Hearing related issues are the top service-connected injuries affecting veterans of all generations2—often correlating with many other physical and mental health conditions. The most important thing for veterans to know is: You are not alone.
That’s why Hamilton® CapTel® built the Heroes With Hearing Loss® program, providing resources, guidance and support needed within the veteran community.
We understand that hearing on the phone can be challenging to the point of frustration for anyone with hearing loss. This is why the Heroes With Hearing Loss program is an important resource for Veterans Service Officers and why our sponsor, Hamilton CapTel, provides veterans with a simple, no-cost* solution that ensures clarity and confidence on every phone call.
Certified Veterans Service Officers or hearing healthcare professionals may certify any veteran with a qualified hearing loss to receive a no-cost Hamilton CapTel captioned telephone by completing the Certificate of Hearing Loss/Order Form online.
*Independent third-party professional certification required
Many veterans experience tinnitus (perceived sounds, such as ringing or buzzing in the ears) due to excessive noise or chemical exposure while serving in the military. If you have tinnitus, you’ve probably noticed certain tinnitus triggers that can set off your symptoms or make them worse. Use this guide to help identify your tinnitus triggers and keep your symptoms at bay.
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Many men and women who have served in the U.S. Armed Forces are unsure about their status as veterans. Read this article to find out why and learn what to do about it.
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If you have tinnitus (perceived noises in the ear), you may already know how difficult it can be to fall asleep with tinnitus. Fortunately, there are a variety of solutions that can help.
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If you’ve decided it’s time to try hearing aids, pat yourself on the back. It’s a decision that often takes...
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Heroes With Hearing Loss